Welcome to DuoPlus Cloud Phone Service (hereinafter referred to as the “Product”).
DuoPlus Cloud Phone (including but not limited to the operating environment provided in the form of APP, WeChat public account, mini program, website, etc.) is a cloud phone service platform based on mobile content operated by Guangzhou Koala Information Technology Co., Ltd.
If you are a natural person, legal person or other organization in mainland China, this Agreement is signed between Guangzhou Koala Information Technology Co., Ltd. and you; you must register on the DuoPlus platform as a citizen of mainland China (hereinafter referred to as “Mainland China”) or a legal entity legally registered in mainland China and sign this Agreement with DuoPlus.
If you are a natural person, legal person or other organization outside mainland China, this Agreement is signed between DUOPLUS PTE. LTD. and you must register on the DuoPlus platform as a citizen outside mainland China or a legal entity legally established in a country or region outside mainland China and sign this Agreement with DuoPlus.
The content of this Agreement includes the main text of the terms and various rules that DuoPlus has published or may publish in the future. Please read and fully understand the entire contents of these Terms of Service before registering or using this service. The terms marked in bold are those related to or may have a significant relationship with your rights and interests, and those that have or may have exemptions or restrictions on the liability of this website. This website hereby reminds you that before using the product platform (hereinafter referred to as “this product”) to apply for the registration process, you must carefully read and fully understand the terms of this agreement, especially the terms that exempt or limit the liability of this website, exclude or limit your rights, authorization terms, applicable laws and dispute terms, etc. If you choose to download, install, copy and continue to use this product and service, it is deemed that you agree to recognize all the terms of this agreement and accept the constraints of all terms.
You know that the terms listed in this agreement signed by you and us cannot fully list and cover all rights and obligations between you and DuoPlus, and the existing agreement cannot guarantee that it fully meets the needs of future development. DuoPlus has the right to revise this agreement at any time based on changes in relevant laws and regulations, company operating conditions and business strategy adjustments, software upgrades, etc. The changed terms of the agreement will be announced on the DuoPlus official website or software, and will take effect immediately upon announcement. Users can check the new version of the agreement at any time. If the user does not agree to the changes in the agreement, please stop using this product immediately. If the user continues to use this product, it will be deemed that the changes to this agreement have been accepted. After that, you may not make any form of defense on the grounds that you have not read the content of this service agreement, nor deny the validity of this agreement on the grounds that you have not signed a written agreement.
Minors under the age of 18 should read this agreement in the presence of their legal guardians.
I. Definition
“This product” refers to: a software system developed by DuoPlus for you to download from the download platform and install and use in the corresponding system handheld mobile terminal and computer. This product is a cloud mobile phone platform that integrates games, tools, gift packages and other mobile software applications, including a variety of third-party software and service applications. This product does not provide content production.
II. Rights Statement
DuoPlus owns the copyright of this product, and all information and content related to this product belong to DuoPlus’s intellectual property rights, including but not limited to: the textual expression of this product and its combination, icons, decorations, charts, colors, interface design, layout framework, relevant data, printed materials, or electronic documents, etc. DuoPlus enjoys intellectual property rights and is protected by relevant laws and regulations. Any unauthorized modification, distribution, rental, translation, segmentation, reverse compilation or reverse engineering of all or part of the program of this product is an infringement, and DuoPlus reserves the right to pursue its legal liability in accordance with the law.
1. The name, logo, UI, information content, etc. of this product, including the various information indicated above, are protected by law and shall not be copied or imitated by anyone;
2. This product is protected by intellectual property rights and no third party may modify, distribute, rent, translate, split, reverse compile or reverse engineer this product without official consent;
3. The software, games, text, pictures and other information in this product are uploaded by other users. Users can browse, download, store and use them, but shall not engage in activities that infringe intellectual property rights;
4. When users share games, software and link addresses, they should confirm that the content is legal and does not infringe any third party’s intellectual property rights before publishing;
5. When users browse and download information shared by other users in this product, if they find any remarks that infringe other intellectual property rights, please notify DuoPlus in time.
6. Users shall not send/upload any content that infringes on the copyright or other intellectual property rights of others to DuoPlus products or websites.
III. Scope of License
DuoPlus authorizes users to use this product non-commercially and provide users with download, installation, use, upgrade, uninstall and related data services. Users can choose to download, install or uninstall and use this product at their own discretion, and can use the corresponding data services provided by DuoPlus and enjoy the maintenance and upgrade services of DuoPlus. Users can copy and disseminate this product non-commercially. Without the written authorization and permission of DuoPlus, users shall not engage in commercial sales, copying, dissemination and other commercial activities. The specific scope of authorization is as follows:
1. Users can download, install and use this product non-commercially;
2. Users can copy and disseminate this product non-commercially, but must ensure that each copy and dissemination of the content is complete and authentic, including all software, electronic documents, copyrights and trademarks related to this product and this agreement.
Due to software adaptation platform, operating system and terminal restrictions, users can only use this product on system platforms and terminals supported by this product.
- DuoPlus will change, upgrade, modify or transfer this product and its related functions from time to time, and will develop new functions or other services in this product system. If there is no independent agreement for the above new functions and software services, users can still obtain the corresponding functions or services, and this agreement shall apply and be bound by the content of this agreement.
IV. Rules of Use
1. To use this product, you need to register a software account, that is, you can only use this product after becoming a registered user. If the registered user violates the provisions of this agreement, DuoPlus has the right to suspend or terminate the user’s account use rights.
2. When using this product to view the received cloud phone screen, text, pictures, files and other information online, the user’s mobile phone will generate corresponding data traffic fees, which will be charged by the operator.
3. This product is only applicable to the operating systems announced on its official website. If the user wants to give up using this product for any reason after installing this product, he can use the deletion method provided by each operating system to delete this product.
4. It is prohibited to use cloud phones to perform tasks such as mining (earning various virtual currencies).
V. Software Use Rules
Users should use this product under the premise of complying with the law and this agreement. When using this product, users shall not violate the following provisions:
1. Users shall not use this product to produce, copy, publish, disseminate, and store information including but not limited to the following content:
(1) Opposing the basic principles established by the Constitution;
(2) Endangering national security, leaking state secrets, state power, and undermining national unity;
(3) Damaging national honor and interests;
(4) Inciting ethnic hatred, ethnic discrimination, and undermining national unity;
(5) Undermining the state’s religious policies, promoting cults and feudal superstitions;
(6) Spreading rumors, disturbing social order, and undermining social stability;
(7) Watching, participating in, or spreading obscenity, pornography, violence, gambling, terror, or abetting crimes;
(8) Insulting or slandering others, infringing on others’ legitimate rights;
(9) Any infringement of the intellectual property rights of any third-party work;
(10) Infringing on the name, reputation, portrait, privacy and other legitimate rights of a third party;
(11) Containing false, harmful, coercive, infringing on others’ privacy, harassing, infringing, slanderous, vulgar, obscene, or other morally offensive content; Containing other content restricted or prohibited by Chinese laws, regulations, rules, ordinances, and any other legally binding norms;
2. This product may not be used to conduct the following activities:
(1) Deliberately circumvent or destroy the technical measures taken by the author or developer to protect the copyright of this product;
(2) Use this product to mislead or deceive others;
(3) Violate national regulations by deleting, modifying, adding, or interfering with the system functions of this product, causing this product to fail to operate normally;
(4) Destroy the normal operation of this product system and deliberately spread destructive programs such as computer viruses;
(5) Use virtual positioning to conduct illegal and irregular activities, such as clocking in;
(6) Any other behavior that endangers the security of computer information networks;
For this product downloaded from a site other than the designated site of DuoPlus or a channel other than DuoPlus’s self-released product, DuoPlus cannot guarantee whether the software is infected with computer viruses, whether it contains disguised Trojan programs or hacker software. Using such software may lead to unpredictable risks. Users are advised not to download, install, or use it easily. If the above situation occurs, DuoPlus will not bear any losses or compensation arising therefrom.
VI. Confidentiality
DuoPlus values your privacy, and DuoPlus’s privacy policy has been published accordingly. Please review DuoPlus’s privacy policy so that you can understand DuoPlus’s privacy practices. All information collected by DuoPlus is subject to DuoPlus’s privacy policy. By using the website or service, you agree to all actions taken by DuoPlus with respect to your information in accordance with the privacy policy.
You agree to keep confidential information confidential and not use it to perform this agreement, nor disclose DuoPlus confidential information known to you to third parties. To the extent that you provide DuoPlus with any suggestions, information, ideas or feedback regarding any DuoPlus software or service, including but not limited to the reporting document of any errors you find when using the software or related services (“Feedback”), such Feedback will be owned by the Company. You agree to assign all rights, title and interest in the “Feedback” and related intellectual property rights to DuoPlus worldwide, and agree to assist DuoPlus in perfecting and enforcing these rights.
VII. Disclaimer
DuoPlus recommends that you frequently back up your data. You should always be responsible for mitigating losses. DuoPlus does not guarantee that the website or products containing the Services will be error-free or uninterrupted, or that the website or services or the servers that support them are free from any harmful components. DuoPlus makes no representation or warranty that the services provided are accurate, complete or useful. DuoPlus does not guarantee that your use of the website or services is lawful in any particular jurisdiction, and DuoPlus specifically disclaims any such warranties.
DuoPlus will not become involved in disputes between users or between users and any third party regarding the use of the Services. When you use the Services, you release DuoPlus from any claims and demands (known or unknown, suspected or unsuspected, disclosed or undisclosed) arising out of or in connection with such disputes and the Services. Anyone who uses, tests or evaluates DuoPlus assumes the entire risk as to the quality and performance of DuoPlus. DuoPlus shall not be liable for any damages of any kind, including, but not limited to, direct or indirect damages resulting from the use, performance or delivery of DuoPlus, even if DuoPlus has been advised of the existence or possibility of such damages.
Some countries do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event will DuoPlus’ liability exceed the purchase price you paid for DuoPlus. The above disclaimers and limitations apply regardless of whether you accept to use, evaluate or test DuoPlus.
Ⅷ. Third-party Services
DuoPlus’s services may contain links to other websites, applications, content, products and services operated by unrelated companies and individuals (“third-party websites”). These links are provided for your reference only. The inclusion of any link to a third-party website in the service does not mean that DuoPlus assumes any responsibility for the third-party website, its content or use, or the use of any features, products and/or services provided through the third-party website.
DuoPlus has no control over third-party websites or any information or materials contained therein, and does not investigate, monitor or check the accuracy, completeness or compliance with applicable laws and regulations of any third-party website. DuoPlus is not responsible for any damage or any damage caused by your use of or reliance on third-party websites or any information or materials contained therein. You access and use third-party websites at your own risk. You are obligated to review the terms and conditions and privacy policy of each website you visit.
IX. Governing Law and Dispute Resolution Clauses
1. If you register on the DuoPlus platform and sign this Agreement with DuoPlus as a citizen of the mainland of the People’s Republic of China (hereinafter referred to as “Mainland China”) or a legal entity legally registered in Mainland China, this Agreement and any disputes, controversies or claims (including non-contractual disputes or claims) arising from or related to this Agreement, its subject matter or its establishment shall be governed by and interpreted in accordance with the laws of the People’s Republic of China. Any disputes arising from or related to this Agreement shall be resolved by the parties through friendly negotiation. If no agreement is reached through negotiation, either party shall have the right to sue the People’s Court of Tianhe District, Guangzhou. The losing party shall bear all expenses incurred by the winning party (including but not limited to reasonable attorney fees, litigation fees and notarization fees, investigation and evidence collection fees, litigation preservation security fees, travel expenses and other expenses).
2. If you register on the DuoPlus platform and sign this Agreement with DuoPlus as a citizen outside the mainland of the People’s Republic of China or a legal entity legally registered outside the mainland of China, this Agreement and any disputes, controversies or claims (including non-contractual disputes or claims) arising out of or related to this Agreement, its subject matter or its establishment shall be governed by and interpreted in accordance with the laws of Singapore. This Agreement and any disputes, controversies or claims (including non-contractual disputes or claims) arising out of or related to this Agreement, its subject matter or its establishment shall be settled through friendly negotiation between the parties. If no agreement is reached through negotiation, the dispute shall be submitted to the Singapore International Arbitration Centre (“SIAC”) for arbitration in accordance with its arbitration rules in force at the time. The seat of arbitration shall be Singapore. The arbitration proceedings shall be conducted in English.
X. Termination of Agreement and Liability for Breach of Contract
The user shall use this product within the scope of the software authorization, respect the intellectual property rights, usage specifications and other related contents contained in this product; fulfilling obligations as agreed in this Agreement is a prerequisite for the user to use this product. If the user seriously violates this Agreement, DuoPlus will terminate this Agreement with the user.
If the user violates the relevant usage requirements, terms, agreements, notices, etc. of this product and DuoPlus, and the service is terminated, resulting in the user being unable to use this product normally, DuoPlus has the right to terminate this agreement with the user.
If the user makes any form of commitment to DuoPlus for the purpose of maintaining platform order and protecting consumer rights, DuoPlus may take restrictive measures on your rights to use this product in accordance with your commitment or the agreement, including suspending or terminating this agreement, provided that DuoPlus confirms that you have violated the commitment.
If the user violates this agreement or other agreements signed with DuoPlus, DuoPlus may take restrictive measures on the rights and interests you obtain therein, including suspending or terminating the provision of part or all services to you, and publicizing your breach of contract on the official platform of DuoPlus in accordance with the law.
This product is obtained by users downloading from various download platforms. Users must comply with the relevant agreements of the corresponding download platforms on your use of this product. If the above-mentioned third-party platform confirms that you have violated the agreement and DuoPlus needs to deal with it, DuoPlus may terminate your use of this product or service at the request of the third party.
Upon termination of this agreement, users should stop using this product and delete all copies of this product.
If you violate the terms of this agreement and cause losses to DuoPlus and other users, you must bear all compensation liability. If DuoPlus assumes the above liability, you agree to compensate DuoPlus for related expenses and losses.
If the user causes losses to DuoPlus due to violation of this Agreement or other documents under this Agreement, or violation of any laws and regulations, the user shall be compensated, including but not limited to direct losses, indirect losses and rights protection costs (lawyer fees, litigation costs, preservation fees, appraisal fees, litigation costs) of DuoPlus.
If the user violates the provisions of the preceding paragraph and infringes the rights of a third party, resulting in DuoPlus suffering any claims, lawsuits or administrative liabilities filed by any third party, the user promises to bear the corresponding responsibilities unconditionally and exempt this website from liability. If losses are caused to DuoPlus as a result, compensation shall be paid, including but not limited to the rights protection costs of this website (lawyer fees, litigation costs, preservation fees, appraisal fees, litigation costs), reputation loss and compensation paid by DuoPlus to third parties.
The cloud phone of this product relies on hardware and is subject to technical conditions and hardware wear and tear. You understand that DuoPlus will not save the account data and personal privacy information of third-party software and games you use in the cloud phone. When the hardware is irreparably damaged, DuoPlus will take the initiative to perform hardware maintenance and hardware upgrades. In order to more effectively protect the security of your personal information data, your third-party software, game accounts and personal information will be cleared at this time. Please keep the relevant information properly. DuoPlus does not bear any legal liability for data cleaning caused by storage or loss.
XI. Information Changes
If the user changes the account information, mailing address, telephone number and other important information, he/she must notify DuoPlus in time. You shall be responsible for all losses caused by your failure to notify in time.
XII. Miscellaneous
If any clause in this agreement is completely or partially invalid or unenforceable for any reason, it will not affect the validity of other clauses.
DuoPlus has the right to change the subject of providing software or services to users at any time according to changes in relevant laws and regulations, adjustments to the company’s operating conditions and business strategies, and has the right to modify this agreement at any time accordingly. The modified agreement will be published on the DuoPlus official website or this product and will automatically take effect once published. In the event of a dispute, the new agreement text shall prevail. If you disagree with the changes, the user can delete this product on his/her own. If the user continues to use this product, it is deemed that you accept the changes to this agreement.
Please read and comply with this license agreement and disclaimer carefully when using this product.
DuoPlus has the right to interpret and modify this agreement within the scope permitted by law.
